Shipping policy

SHIPPING POLICY

“All orders are carefully packed and shipped with love.”

Thank you for shopping with Naturally You. We are committed to delivering your order as quickly and safely as possible.

PROCESSING TIME
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays.

SHIPPING TIMES
Estimated delivery times (after processing):

• Australia: 8–12 business days  
• United States: 7–10 business days  
• United Kingdom: 7–11 business days  

Please note: During busy periods, shipping may take up to 10–15 business days due to high demand or customs delays.

SHIPPING COSTS
Shipping costs are calculated at checkout. We may offer free shipping promotions from time to time.

ORDER TRACKING
Once your order has been shipped, you will receive a tracking number via email. Please allow 2–5 days for tracking updates to appear.

DELAYS
We are not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances. However, we will always do our best to assist you.

INCORRECT ADDRESS
Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided at checkout.

LOST OR STOLEN PACKAGES
If your package is lost or arrives damaged, please contact us at supportnaturallyUcare@gmail.com and we will assist you.

CONTACT US
If you have any questions about your order, please contact us at:
SupportnaturallyUcare@gmail.com

Thank you for choosing Naturally You.